Tag: e commerce store

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3 Ways Live Chat Can Reduce Shopping Cart Abandonment and Boost Your Sales

Did you know that over half of online customers aren’t completing their purchases? Actually, that figure is closer to 70%, according to Baymard Institute.

 

And while many visitors to your site may just be browsing without the intention to purchase, those who actually put items into their cart and start the checkout process are motivated prospects.

 

That’s what makes these the hardest customers to stomach losing.  Continue reading

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