How a Support Ticket System will keep your business organized and efficient
As the customer base of your business grows, so too will the number of incoming customer queries. Whether its via email or Facebook comments, customers in today’s online world aren’t shy to initiate dialogue with businesses. Many growing businesses are faced with the seemingly impossible task of sorting out through thousands of emails and social media interactions, while trying at the same time to maintain a high level of customer support.
So what can a growing business do to keep up with their rapidly growing customer base? Continue reading