Tag: Infographic

dos-and-donts-of-excellent-customer-support

Top 6 Dos and Don’ts of Excellent Customer Support [Infographic]

The customer is king!
The customer is always right!

 

These phrases have been drilled into all of us since time immemorial. A happy customer is more loyal, less likely to move to competitors, and more likely to refer you to their friends and family. And the converse is also true. With the virality of social media, bad customer service interactions can spread like wildfire and put a major dent on the reputation of a business. Continue reading

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